Worked on UX design for a client-facing portal aimed at streamlining document collection and status updates for ongoing contractor license cases. The design focused on clarity, accessibility, and reducing call volume by guiding users through what’s needed at each phase of the process. Delivered user flows, wireframes, and UI elements to support a scalable and efficient experience for both users and internal staff.

ROLE: UX/UI Designer | Web Developer

TECHNOLOGY: Figma  | WordPress | Avada